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Dear Clive,

Thank you so much for coming around yesterday. It was a true act of kindness, which has become so rare these days. So, hugely appreciated. I have phoned Bathstore, quoted the part number you gave me, and they confirmed that is the part for the shower, which they’ve ordered for us at no extra cost.

Many thanks also for recommending us a local plumber.

Thanks, Clive. We’ll be in touch if the replacement of the piece doesn’t resolve the issue with the shower, to arrange for a replacement then.

With best wishes, and thanks from the heart,

Barbara

Thank you so much for not only supplying my bathroom but also organising both the plumber and tiler for me. I am absolutely thrilled with the finished article and can’t wait to spend more time in there.

We are 100% satisfied with our order and your service. The delivery was excellent, being informed of its progress up to delivery was impressive and on time.

A new bathroom was always just a pipe dream, until Total Plumbing showered me with fantastic deals. Gone is that sinking feeling about old rusty pipework… hello gleaming taps, steamy baths and plenty of bubbles!!

I found the staff to be very friendly and approachable. They looked after me from start to finish. A good experience!