Bathroom Sales Consultant/Trainee
Total Plumbing Supplies Limited/Escape Bathrooms – Frome, Somerset
We are a plumbing, heating, kitchen and bathroom merchant that is looking for someone with a desire to learn and develop their skills in bathroom sales and design within our stunning brand of ‘Escape’ – bathrooms and kitchen showrooms.
You would be working at our flagship showroom in Frome, Somerset. Your role will be to work closely with the other members of the bathroom team to provide an extremely high level of customer service, from the customers first contact with the showroom through the design and selection process until the completion of the installation.
It is essential that you have had some sort of previous experience in a customer facing role and are comfortable dealing with customers both over the phone and in person. Experience of a role in the bathroom industry is preferred but not essential as full training will be given to the right candidate.
The ideal candidate will be creative, have an interest in interior design as well as a high level of attention to detail and have great people skills.
Your day to day duties will include, but not be limited to:
- Welcoming customers into the showroom and engaging with them in a positive and enthusiastic manner
- Answering phone calls and making appointments
- Home visits to customers property (once confident and capable)
- Producing detailed CAD drawings (full training to be given)
- Producing detailed and accurate quotations (full training to be given)
- Working closely with other showroom staff to ensure the showroom is kept tidy and up to date
- Contribute to a positive atmosphere within the team
Hours Mon – Fri 9am – 5pm, alternate Saturdays 8am – 12pm
- Retail/Customer facing role: 2 years – Essential
- Bathroom showroom: 1 year – Preferred
In return you will receive:
- Competitive salary
- The opportunity to develop a career in a fast-paced rewarding industry
- Be part of a rapidly growing business
About us: Total Plumbing Supplies – part of Grant & Stone Group
We are a plumbing and heating merchant as well as a bathroom and kitchen showroom supplying to both trade and public customers in Dorset, Somerset, Wiltshire and Devon. Established in 2001, we have built an envious reputation for supplying quality products with good old-fashioned personal service and pride ourselves on being able to give you the products you want, when you want them.
Our knowledgeable, friendly staff are on hand to give advice, if you need it, to help you get the product you want and at a price you’ll like.
So, whether you are buying a tap washer or a complete heating system, no-one is better placed to help you than us.
Our branches also have stunning showrooms which offer the very latest trends in bathrooms and kitchens.